Question 1

Can I take a tour of the farm?

Accepted Answer

We currently do not offer guided tours. However, we are always happy to answer any questions you may have about our farm. Follow us on Instagram and subscribe to our mailing list for the latest updates and potential future tour offerings.

Question 2

What does milk-on-tap mean?

Accepted Answer

Our cream-top milk is available during our open hours through a cash-operated milk dispenser at $4/litre. Glass milk bottles are sold from the farm store (or you are welcome to bring your own).

If it's your first time using the milk dispenser, we're happy to show you the easy steps to get your milk.

Question 3

What is A2 milk?

Accepted Answer

A2 milk is often more digestible and comfortable to consume for those with dairy sensitivities. The main protein in milk, beta-case, has two variations: A1 and A2. A1 casein has been found to cause discomfort and various negative side effects in some people, so switching to A2 milk may be a way to safely enjoy dairy. All our cows have been genetically tested and verified to produce only A2 milk. 
 
For a more detailed description of A2 milk see this article.

Question 4

Do you sell butter or cream?

Accepted Answer

We do not offer butter or cream. However, our whole-fat, non-homogenized Guernsey milk features a beautiful layer of golden cream on top when left in the fridge. This can be skimmed off by hand for excellent table cream.

Question 5

Can I buy raw milk from you?

Accepted Answer

No, we cannot sell raw milk due to Canadian law. However, our whole-fat, cream-top, grass-fed Guernsey milk is gently low-temperature, small-batch pasteurized to maintain its fresh, wholesome goodness.

Question 6

Are you organic?

Accepted Answer

Yes, we are! 
 
Organic farming is very important to us and affects every aspect of our operation from field work, grazing our cows, animal husbandry, to our processing practices and product quality. 
 
Find our more about organic farming in Canada here.

Question 7

Are your cows grassfed?

Accepted Answer

Yes, our cows graze on our pastures from Spring until Fall. When the grass goes dormant and the fields become too wet, our cows enjoy their cozy warm barns and eat both hay and silage (fermented grass) from our own fields all winter long.

Question 8

Why do you have Guernsey cows?

Accepted Answer

We chose Guernsey cows because of their gentle temperament and the superior quality of their milk. Guernsey milk is rich in flavor and golden in color due to its high cream and protein content, as well as above-average levels of beta-carotene. Additionally, Guernsey cows predominantly produce A2-A2 casein protein, which many people find easier to digest. All our cows are genetically tested to ensure they produce 100% A2-A2 milk.

Question 9

What are the hours for the milk dispenser?

Accepted Answer

The milk dispenser is available during our farm store hours: Thursday to Saturday, 10am-5pm. Feel free to visit us during these times to get fresh milk.

Question 10

Where can I buy your products?

Accepted Answer

Our farm store carries our yogurt and milk. You can also find a selection of products we love from local companies, such as soap, tea, coffee, jams, and honey.

Additionally, our yogurt can be found at local retailers including The Community Farm Store, Country Grocer, Great Greens Market, Sweet Meadows Market, Lifestyle Markets (in Victoria), Urban Grocer (in Victoria), The Market on Yates and Millstream, Pomme Naturals (in Nanaimo), Naked Naturals (in Parksville and Qualicum Beach) and online at Cowichan Milk Company (cowichanmilk.ca) and the COW-OP (cow-op.ca).

Question 11

What payment methods do you accept?

Accepted Answer

We accept all major payment methods including Interac, Visa, MasterCard, and cash.

FAQ